FOR END-USERS IN NORTH AND SOUTH AMERICA

Before attempting to process any product for replacement we highly recommend you visit the appropriate help sites for assistance in solving whatever problem you are experiencing.  All products processed for return are thoroughly tested and will be returned as-is if found to be fully functional.

For Customers outside the Americas please refer to Palit's Worldwide site for insturctions:
http://www.palit.biz/main/rma.php?lang=en

AMD-based video cards
http://support.ati.com

nVidia-based video cards
http://www.nvidia.com/page/support.html

Products within their original warranty period
All Palit products are covered under warranty from the original distributor or retailer.  Please verify that your product is no longer within the initial warranty period from your place of purchase before processing your manufacturer warranty with us directly.  All products within their initial warranty period covered by the place of purchase will be returned.

Products outside the initial warranty period
If your Palit product is outside of its initial warranty period, as covered by the original place of purchase, but is within the manufacturer warranty period (one year from date of purchase) you may fill in an RMA request form for instructions on how to return the defective product for repair or replacement. 

RMA Request Form (For America Marketing Only)
http://www.palit.biz/us/rma/rma.php

IMPORTANT
RMA goods received without an RMA number will not be accepted and will be returned immediately.